wC
wesley C

1 reviews | Active since May 2016

19 Sept 2017, 20:05

I think you got your dates wrong

Scrolling through my vodacom app , I see that the information looks incorrect.

It's states my upgrade date was 26 August 2016. Now I know for a fact that is incorrect. I upgraded in April 2016 . I know this because the PlayStation 4 that supposed to come with the upgrade tool 4 months to get. I have the email communication to prove it.

So how is my date August ?

Enlighten me?

0
Replies (2)
Vodacom
Vodacom's reply20 Sept 2017, 06:33
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

wC
wesley C's update05 Oct 2017, 09:48
Reviewer Update
2 weeks and still no response