I suspect ********** activity at Vodacom!

<p>As a "VIP VODACOM CLIENT" Vodacom started giving me R55 free airtime as of 14-04-2016 and I was advised I'd NEVER have to pay for it. I've been receiving the R55 free airtime on the 1st of every month until 01-Sept-2016. I expected to receive it again on 01-Oct-2016 but didn't, I called customer care on the 2nd of October to report this, customer care informed me that the "contract" was cancelled. I didn't request cancellation of a "free rewards programming" nor was I informed before I called customer care so imagine my surprise. Between Customer Care and Contracts Department I spoke to 7 people in 2 days, on Sunday Tarryn from Contracts Retentions gave me a reference for a call back by a superior. Ref: S3-G8A7E-EH3E for "cancellation dispute", no one out of 7 people could answer why it was cancelled or by whom. I was supposed to receive a call within 2 days, it has been 3 days and no one has called to explain. Is this a case of *****? I haven't given Vodacom ANY permission to make ANY changes to my account or to use my cellphone number for their pleasure. I demand that someone calls and explains what the HELL is going on. I'm aware it was a free rewards service but cancellation without notice is simply rude, I also won't be paying for something that's free, but according to some Customer Care consultants " you have to pay" for something free? Contact me ASAP please.</p>