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No
1 reviews | Active since Feb 2024
16 Feb 2024, 16:04
I struggle since Mon...
I struggle since Monday 5th February to get Vodacom Fibre technicians at my hom to connect my vodacom fibre
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
17 Feb 2024, 10:12Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Feb 2024, 10:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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No's updateReviewer Update
17 Feb 2024, 10:50Thank you for your reply.
I rely on your to send out a vodacom fibre technician to my home to address my fibre issue as soon as possible.
I rely on your to send out a vodacom fibre technician to my home to address my fibre issue as soon as possible.
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No's update17 Feb 2024, 10:50
Reviewer Update
Thank you for your reply.
I rely on your to send out a vodacom fibre technician to my home to address my fibre issue as soon as possible.
I rely on your to send out a vodacom fibre technician to my home to address my fibre issue as soon as possible.
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No's updateReviewer Update
19 Feb 2024, 05:58I need a time frame from Vodacom fibre team when will the technician come and fix my vodacom fibre. I cant wait another week. I am still waiting for three weeks now. Iam working from home and lost my income everyday. Vodacom support must stop escalate 4 to 5 faults per day and still nothing happens. Please assist me in order for the fibre technician to came and sort out my issue.
Can this please happen today?? Please
Can this please happen today?? Please
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No's update19 Feb 2024, 05:58
Reviewer Update
I need a time frame from Vodacom fibre team when will the technician come and fix my vodacom fibre. I cant wait another week. I am still waiting for three weeks now. Iam working from home and lost my income everyday. Vodacom support must stop escalate 4 to 5 faults per day and still nothing happens. Please assist me in order for the fibre technician to came and sort out my issue.
Can this please happen today?? Please
Can this please happen today?? Please
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No's updateReviewer Update
19 Feb 2024, 07:39Still no feedback from any Vodacom fibre technician.
It's been 3 weeks now.
They just ignore it.
I lost incom now becausebI am working from hom and need wifi.
All that Vodacom support do is lig SR fault numbers and there it stay.
It's been 3 weeks now.
They just ignore it.
I lost incom now becausebI am working from hom and need wifi.
All that Vodacom support do is lig SR fault numbers and there it stay.
N
No's update19 Feb 2024, 07:39
Reviewer Update
Still no feedback from any Vodacom fibre technician.
It's been 3 weeks now.
They just ignore it.
I lost incom now becausebI am working from hom and need wifi.
All that Vodacom support do is lig SR fault numbers and there it stay.
It's been 3 weeks now.
They just ignore it.
I lost incom now becausebI am working from hom and need wifi.
All that Vodacom support do is lig SR fault numbers and there it stay.