I STILL WANT MY PHONE

Afternoon Vodacom, Let me just summarise my story, Job Number: ********** 8.

My phone stopped working, took it to Vodacom Eastgate, they couldn’t fix, they then sent it to Head office, they couldn’t fix it too, they then sent it back to the manufacturer, by then I was told I would be credited for my phone. but now here is my problem. My phone's worth 6 months ago was about +-R5500, ok then fast forward to this day, when i checked the online price of the same phone on your website its R4800, but u guys are crediting me with R3800, how I don’t know, that’s like day light *******, i didn't ask for my phone to stop working, that was the manufactures fault.

Truly speaking, this is really my worst experience with Vodacom ever since i joined Vodacom. This is not ON at all. The R3800 can’t even get me closer to the same phone. on top of these, i'll be paying be paying +-15 more months for something i don’t have, because om on contract.

Regards, Collen Kha****bi, ********** 500