TM
Thandeka M
1 reviews | Active since Jan 2011
25 Aug 2026, 12:03
I spent almost two h...
I spent almost two hours on calls with multiple agents, received no resolution, and was given a ***** department number that doesn’t even work.
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Replies (2)
Vodacom's replyOfficial
25 Aug 2026, 12:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply25 Aug 2026, 12:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
26 Aug 2026, 14:15Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our Attempts to reach you have been unsuccessful. Please reach out again on Hellopeter should you require further assistance. Regards Consumer Website Team
Best regards,
Vodacom's reply26 Aug 2026, 14:15
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our Attempts to reach you have been unsuccessful. Please reach out again on Hellopeter should you require further assistance. Regards Consumer Website Team
Best regards,