I skope to Ishmael who said Vodacom does refund promotional data

Item: Vodacom
Rating: 1
Author: Lufuno M

I called twice yesterday I had 1 GB it didn't work but no one bothered to call as promised,I called again I was transferred to a guy called Ishmael who was rude and told me he is not going to refund me promotional data

Helpful (0)

Replies (3)

Vodacom's replyOfficial

22 May 2022, 09:21

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply22 May 2022, 09:21

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Lufuno M's updateReviewer Update

22 May 2022, 09:56

The reply is very irrelevant and I need my data

Lufuno M's update22 May 2022, 09:56

Reviewer Update

The reply is very irrelevant and I need my data

Lufuno M's updateReviewer Update

25 May 2022, 02:36

Ohk but the bad attitudeust end,I can't be begging to be a vodacom customer

Lufuno M's update25 May 2022, 02:36

Reviewer Update

Ohk but the bad attitudeust end,I can't be begging to be a vodacom customer