AO
Anne O

1 reviews | Active since Sept 2010

13 Jun 2018, 09:19

I should hv known better and Vodacom'sa hidden agenda

Right so now you are "selling" Vodacom numbers to overseas companies in this case the UK ??? Yesterday 74 USD was deducted from my credit card from a company based in the UK. All because YOU came with a so called "win-win raffle" that (sigh ...) stupidly fell for. Lucky enough for me said company has a chat option on their website and confirmed that all subscription are now cancelled. And for your information yr T&C's were not viewable for me. All I had to was answer a "few quick questions"

If this doesn't stop .... Then I will cancel ALL MY 4 CONTRACTS with you !! I am sick and tired of all of this. The endless phone calls that I have been hand picked for new contract, I just renewed one of my contracts with you. Do you people actually check your records ? I doubt it very much.

furthermore I DEMAND all monies deducted from my credit card account back BEFORE this month end !!!

I will not answer my phone, you can reach me through my email address. I am sick and tired of you people.

0
Replies (1)
Vodacom
Vodacom's reply13 Jun 2018, 09:28
Official

Dear Customer,

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team