BA
Brandon A
1 reviews | Active since Jun 2015
23 May 2023, 19:00
I should have stayed at the underperforming ISP - Fate of SA's service delivery
I am trying to do a migration from MTN to Vodacom, but it seems to be the most difficult thing ever.
Promised that there will be no interruption in service as a magical ****le will be provided and I will not have interruption in service as I work from home.
I am now technically unemployed as Vodacom has not delivered as promised.
They have actually ****** me of my livelihood and I will have to make alternative arrangements as three agents are not able to resolve the issue as promises were made and not kept, while I have been cut off from earning and my family is left offline as in the dark ages.
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Replies (1)0
Replies (1)Vodacom's replyOfficial
24 May 2023, 08:06Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply24 May 2023, 08:06
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
