I requested a contract cancellation for *** with Vodacom, but was instead upgraded to a 2GB Whatsapp package which is unacceptable as i did not want that in the 1st place

Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team