aA
ammotopela A

1 reviews | Active since Jan 2014

31 Jul 2017, 11:08

I report a contract as *****ulant, 2 Months later Vodacom still deducts R2600 from my Bank Account

<p>I report to vodacom that the contract they have with my details is *****ulant. Supp**** them with an Affidavit, signature samples and ID copies as per their requirement, 2 months later , they still deduct R2600 from my bank account.</p> <p> </p> <p>What I still dont understand is how someone at Vodacom Dealer ID: 49775 gives someone a cellphone contract without providing bank statements , ID copies or Salary advice.</p>

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Replies (1)
Vodacom
Vodacom's reply31 Jul 2017, 12:48
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team