AM
Amkela M
1 reviews | Active since Jul 2021
10 Sept 2021, 12:54
I REGRET TAKING A ONLINE CONTRACT WITH VODACOM,I WILL NEVER AGAIN AND I WOULD ADVISE ANYONE TO
Dear Vodacom,
I'm doing a follow up .My problem is not yet resolved of which on your side you said necessary credit has been processed to my account that was on the 23 August 2013 ,the date today is the 10th of September but when you were debating you made sure that you don't miss any date.
Your customer service is very bad ,I'm not happy at all and this has reflected bad on my credit score.it was my first and last contract with you.
kind regards Amkela
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Vodacom's replyOfficial
10 Sept 2021, 14:39Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply10 Sept 2021, 14:39
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team