I regret taking a contract with you

You guys know how to drive clients mad. Regret the day I took a contract with this network.

Last year September I paid off my contract earlier than its term. I sent proof of payment and by now I expected that account to be removed from my credit history but till this day I haven’t received a paid up letter nor have they removed my account from credit thing.

This is inconveniencing me and every time when i speak to your consultants they give me a useless feedback. I must give them time to investigate. What are you investigating. I paid in full now remove my name from the list of active contracts.