CM
Claudia M

1 reviews | Active since Apr 2015

25 Jun 2018, 23:44

I regret ever having a contract with vodacom.first and last time!

But vodacom doesn't take its customers seriously.Its been a month now wating for a simple investigation.now my credit score is suffering because of vodacom and im sitting with an inactive simcard,they don't debit anymore.I dont understand because nobody is communicating with me anymore and im in the dark!

0
Replies (1)
Vodacom
Vodacom's reply26 Jun 2018, 06:07
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team