AM
Afika M
1 reviews | Active since Feb 2022
27 Aug 2025, 10:39
I recently received a notification indicating that my account is in arrears in the amount of R1,071.10. This came as a complete surprise, as I was never informed that Vodacom was unable to process my monthly debit order of R229 in the previous months. Ha
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Vodacom's replyOfficial
28 Aug 2025, 07:52Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply28 Aug 2025, 07:52
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team