L
Lelanie

1 reviews | Active since Mar 2026

09 Mar 2026, 16:55

I received poor cust...

I received poor customer service from Vodacom regarding my payments.

0
Replies (2)
Vodacom
Vodacom's reply10 Mar 2026, 07:48
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply25 Mar 2026, 11:44
Official
Dear Customer,
 
Thank you for taking the time to share your concerns with our office. We sincerely appreciate your effort in bringing this matter to our attention. 

Please note that while we were unable to reach you directly, we have responded to your query via email.

Kind regards, 
Vodacom Consumer Website Team

Best regards,