CB
Clinton B

1 reviews | Active since Jun 2017

03 May 2023, 11:29

I received bad servi...

I received bad services from Vodacom they want bribe me with vouchers and reduce premiums when I want to cancel I said I want to cancel imidiately as I am on month to month and because the level of service I get from them they haven't gave me any resolution I did contact my lawyer and the ombuds man and I'm going to report this to the Cpa as I am the customer if something not working and want to move to a different service provider and cancel it should be done imidiately SR*** and other reff sr***

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Replies (1)
Vodacom
Vodacom's reply03 May 2023, 11:37
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,