DS
Dimpho S
1 reviews | Active since Feb 2024
22 Aug 2024, 16:50
I really hate my 11 ...
I really hate my 11 months huawei phone😡 my huawei nova 10 SE,doesn't install some app and everyday you have to charge,it cosume too much battery,and again you have to pay for space,i really need to change this device quickly am not happy at all.
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Replies (2)
Vodacom's replyOfficial
23 Aug 2024, 07:48 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply23 Aug 2024, 07:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
23 Aug 2024, 19:37Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, please note the device will need to be taken to your nearest Vodacare store for assessment. Please select the link below to locate your closet store.
https://www.vodacom.co.za/vodacom/shopping/store-locator?icmp=Home/Header/FindAStore Regards, Consumer Website Team
https://www.vodacom.co.za/vodacom/shopping/store-locator?icmp=Home/Header/FindAStore Regards, Consumer Website Team
Best regards,
Vodacom's reply23 Aug 2024, 19:37
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, please note the device will need to be taken to your nearest Vodacare store for assessment. Please select the link below to locate your closet store.
https://www.vodacom.co.za/vodacom/shopping/store-locator?icmp=Home/Header/FindAStore Regards, Consumer Website Team
https://www.vodacom.co.za/vodacom/shopping/store-locator?icmp=Home/Header/FindAStore Regards, Consumer Website Team
Best regards,