NM
Nonhlanhla M

1 reviews | Active since Dec 2016

29 Dec 2016, 18:08

I phone repair

<p>I took my phone for repeat at vodacom mall of Africa they told me it will take two weeks to be repead.</p> <p>After two week they called me to say they did repair it because I need to turn off my find my I phone. But now why they didn't tell me on time before the two weeks ends. I don't have a phone to use </p> <p>They didn't even bother to call me and say turn it off. </p> <p> </p> <p>I am very angry</p> <p> </p> <p>I took it on the 11/12/2016 on the 15/12/2016 they told me its booked in on the 19/ 12/2016/ they told me its been received 29/ 12/2016 they telling its not fixed that is not accepted</p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply30 Dec 2016, 10:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team