1 reviews | Active since Mar 2017

03 Mar 2017, 15:42

i-phone - no service message

<p>Vodacom and Apple unable to explain the sudden message on my hubby's iphone 2 weeks ago stating: NO SERVICE. Suggest we replace the phone - which is now one month over the 1 year guarantee. Unable to use the phone at all!</p>

0
Replies (3)
Vodacom
Vodacom's reply03 Mar 2017, 15:57
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update06 Mar 2017, 14:39
Reviewer Update

No consultant has contacted us yet.

's update06 Mar 2017, 14:41
Reviewer Update

By the way - The phone is a ipone 6S purchased 16 Jan 2016.