I PAY, I DESERVE AN INVOICE.

I don't know who need to get thing's sorted out at Vodacom but I find it very stupid and ********** for them to accept payments from people who don't own accounts with them but when I want an invoice for the payments I make they refusing to give me that because my Husband is not able to authenticate the account.

If account authentication was so crucial they need to authenticate payments as well. My Husband is in Rehab facility and will not have any contact with the outside world for 3months and I am the 1 paying for this account and I deserve to get the invoices because I am the payer.

With your stupid policy you need to state that no payments should be accepted from people who don't own account's, you cannot take my money as his wife but deny me an invoice.

I spoke with Zandile just now that spoke with their Manager and told me that I will not get it until my husband authenticates. I need to submit to my work place and I need it urgently.

If Vodacom fails to deliver service they **** and it's not the first time they ******** us because last year they deducted double and decided to say we will not pay instead of refunding so money that goes in is more important than customer's happiness.

I need someone to tell me, how am I supposed to get an invoice for an account that I pay for and my husband is in rehab and will not authenticate his account. I know his ID by head and address is the 1 I am staying at with our kids. I can send a proof of address where he is if that's what you want.

I will not change accounts ownership I already own a Fiber account with MWeb so I won't have 2 accounts under my name. I am the payer for my husband's account and I deserve the invoice every month.

I need an invoice today cause you are good at taking money from people who don't own accounts but deny them invoices.