1 reviews | Active since Oct 2011
I pay for 1G data almost R500 with Vodacom, Telkom is this amount for uncapped.
I pay for 1G data almost R500 with Vodacom, Telkom is this amount for uncapped. I did not agree and do not want any extra data on my account, stay with contract amount what I could afford that is why I signed a contract with you. I must say I never ever think bad about Vodacom, but these days everybody complains. You just go ahead and deducted money, not even agreed or singed by your customers. Rectify my account backdated, as I did not agree or use your extra data I don’t even use the phone it is off 24/7. Don’t tell me you have forward a SMS, that is not an agreement I agreed on. I did not even see your SMS or whatever you say you have forward, I still need to agree. I cannot afford your Data and amount, fix my account back to the amount I signed with you. I am sure as a consumer I do have a foot to stand on. I have complained I have contact your contact centre, I have log a dispute up to today nobody phoned or communicate but you deduct extra money out of my account??? I am going to contact the ombitsman, I also do not receive an account everymonth to make sure I cannot see what is going on on my account, good one. Number in dispute: ********** 009 Cn: ********** 987
Please note that we have tried making contact with you on numerous occasions and to no avail. We will attempt to contact you again during the course of the day.
Regards
Consumer Website Team
Please note that we have tried making contact with you on numerous occasions and to no avail. We will attempt to contact you again during the course of the day.
Regards
Consumer Website Team
