I paid up my phone and laptop in 2023. I sent them a cancellation letter. Uptil now am receiving statements that I'm being billed for something I have paid up already. I don't even have the sim card for that number.

 

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team