SN
Stephanus N

1 reviews | Active since Sept 2017

15 Sept 2017, 17:14

I Not happy with the service of Vodacom .

I got a new cat S60 phone on May this year and not long after the phone start to reboot it self . I went to Alberton vodacom where I got the phone from. They told me that I have to go to Alberton repair. They told me that the phone have to go in for repair . I got the phone back and it reboots it self again . Then the phone went back again for repair and vodacom told me that it is a softwear problem and got it back and I have the same problem . Up to know the phone went in for a repair 5 times . I told vodacom repair that I do not want the phone any more . Cat phone is the baddest phone I ever had and vodacom service is bad. Will you like to have a phone for 2 years to give you problems , not me .

Regards

Steph**** Nel

0
Replies (2)
Vodacom
Vodacom's reply16 Sept 2017, 06:37
Official


Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply22 Sept 2017, 10:39
Official

Dear Steph****,

Feedback has been provided.

Regards,

CB