SM
S'fiso Maphanga
1 reviews | Active since Oct 2015
26 May 2022, 17:58
I never subscribed to the service
What is wrong with Vodacom today. 1st I load 1GB 30 days. Within 30mins all gone. Then I buy 500Mbs till midnight they last me the whole day. Now I get a text of R29 deduction from my airtime for an email subscription I never approved. I want my airtime back. Vodacom. I never approved this. When I call customer care. They can't assist me.
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Vodacom's replyOfficial
27 May 2022, 08:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,
Vodacom's reply27 May 2022, 08:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,