EE
Eugene E
1 reviews | Active since Mar 2009
28 Feb 2022, 16:43
I never opted in
I have just received an SMS telling me I must spend my money to opt out of a Vodacom service I never opted for ib the first place. It seems to me a lot of unwanted "subscriptions" are being pushed onto people recently. I suggest Vodacom check its internal controls.
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Vodacom's replyOfficial
01 Mar 2022, 07:20 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Mar 2022, 07:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team