I need to speak to a consultant

Item: Vodacom
Rating: 1
Author: Sam M

Hi. I GOT A CALL TODAY FROM THIS NUMBER CLAIMING TO BE VODACOM ***. so apparently someone was trying to do a sim swap with my vodacom number and they wanted to ask me a couple of verification details. I said no ill call Vodacom personally. Problem now is Vodacom is only giving me an option to chat with this Tobi guy.... not happy at all.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

18 Jul 2022, 16:04

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply18 Jul 2022, 16:04

Official