I need to get my Mate Pad from Huewei

On 3rd of August i took a Pura Pro contract with Vodacom the deal was that the phone comes with a Huawei Mate pad as a gift from Huawei. My partner went to Vodacom the same day to collect the phonen and when he got there they took his email address and they promised that they were going to do the claim the Mate pad and he used the vodacom shop's address for delivery since i was traveling and he is normally not at home due to work. The Mate Pad was supposed to arrive in 14 working days. My partner then made a follow up after 14 working days to find out if the Mate had arrived he was told that it had not arrived. September the 3red i came back from holiday my partner told me that he had not received the Mate Pad so i decided to make a call to Vodacom i spoke to the lady who helped me with the contract she told me that she was aware that i had not receive my IPad and she had notified the Huawei manager his name is Tisitso. I then asked for his contact so that i could speaker him to find out what the problem was, i then contacted him and during our conversation i then realized that the claim for the iPad was never claimed from Awhile, he then took my email and said he was going to sort it. Later that day i received an email indicating that the claim was made i was then releaved not knowing that the worst was to follow. This also meant that i was to wait for another 14 working days before i could receive the iPad, On the 25the of September i decided to go to Vodacom to find out why i had not received my iPad when i got there i spoke to Tisitso the Huawei manager he said i should wait as he was making a follow up. I got the @13H00 and i sat there for an hour before he came with a response. When he came back he had a tracking number and he good me to contact Ram Courier and track it , bitten forwarded the information to my partner so that he can do the tracking but before i left the Vodacom shop something caught my eye on the tracking information that's was given. The highlighted item that is s supposed to received that was against my name was a Nova Y62 plus, i then asked Risotto the manager as to why i was to receive a phone instead of an iPad and i reminded him that my deal was to receive an iPad not the phone and his words to me were "When the parcel comes we will exchange and we will give you you Mate pad" he then said to me the reason why i was receiving the phone was that that the phones that were purchased this month meaning September the the gifts that come with it is the Nova Y6. I then said to him but my contract the August one which means I'm to receive the Mate Pad. On the other hand my partner phoned the courier company on the 25th of September when i had left the Vodacom shop and they told him that the parcel was delivered on the 23rd of September. We drove back me and him to go and collect it when we got there Tisitso was still in shop, the lady who had helped me with my contract notified him that we had arrived but he didn't come to us to talk to us he seemed busy and went outside, he told the lady who helped me with my contractbthat he was coming back time went by he didn't return to the shop so she decided to phone him and he told the the lady that he wasn't coming back so he just left us there without any explanation, no accountability whatsoever as a Manager to explain to us instead he left us with the poor lady who didn't know what to do next. She then insisted to him that he needs to talk to us, he later spoke to me and reassured me thatsince it was after hours he was going to make a follow up the following day and phone me. Thursday 26September i never got a phone call from him, Friday 27 later around17h00 i got a text from my partner saying that he got a call from Tisetso and he told him that he could go and fetch the iPad on Monday. Neither one of us cmanaged to go because we were all working and we were hoping to get it when one of us is off. Today 2and of September my partner decided to call Tisetso to find out if he could go and fetcht the iPad he wasn't picking up his call so he decided to phone the Vodacom shop to speak to the lady who assisted with our contract he was told that she was no longer working there and he asked to speak to someone to find out if the iPad was received. To the shock of his life he was told that there's no iPad instead there's still a Nova Y6, he tried several timesnto get hold of Tisetso he still wasn't answering . I tried him too but he blocked my number s i cannot reach him. I have been **** to and i have been ******.