AT
Anthonie T

1 reviews | Active since Aug 2012

14 Jul 2015, 09:45

I need to foot the bill for F.R.A.U.D

After almost a year this issue still hasn't been resolved. As with a high percentage of the other complaints on HelloPeter I was also the victim of F.R.A.U.D through Vodacom. And not only F.R.A.U.D but Vodacom was also the gateway to my identity being ******. Now Vodacom are sending me threating emails and letters about an outstanding amount that I \owe"them. There is no way of inquiring about this as a complaint on here leads to 1 email and no reply after enquiring on the email. The call centre as per the rest of Vodacom is also useless and of no help. What is a consumers route to resolving a dispute like this one when you get stone walled around every corner. If this issue is not resolved within 7 days I will start getting together as many victims of Vodacom related F.R.A.U.D and identity theft and initiate a class action lawsuit. I'm sure you can imagine the implications for Vodacom."""

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Replies (1)
Vodacom
Vodacom's reply14 Jul 2015, 14:42
Official
Hello SuperPrit,

I thank you for the posting.

I have responded to you via email to explain in a bit more detail the reason for the outstanding charges.

Regards
Fabian