HJ
Howard J
1 reviews | Active since Apr 2022
22 Dec 2023, 14:39
I need to downgrade please stop playing around
Hello i need to change my data package with you guys please coz your consultants always want to upgrade my data i want to downgrade my package why cant i coz am paying too much really, please i need a respond coz why do you want to upgrade but not downgrade very dissapointed
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Vodacom's replyOfficial
24 Dec 2023, 13:39 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Dec 2023, 13:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team