I need the CEO of Vodacom to listen to the call

Dear Mr CEO Shameel Aziz Joosub my phone was grabbed out of my hand, on 22 Aug at 4pm. I phoned to blocked the sim and device within a hour. I went to centurion mall at 3:15pm monday the 24 Aug to get my contract nr back on the air. Thus i needed to do a sim swap. I was told by the lady, to 1) wait 2-3 hours to be connected. Then i phoned at at 5pm, and 2) was told to wait 1 hour, because she unblocked me. I phoned at 6pm and 3) Iwas transfered to a coporate departement, but no answer, then i phoned again to 4) *** where a man tried to help me (SENOIR MANAGEMENT please listen to the last call made on 24 Aug, where i was told that he will help and that he will phone back and that i am not allowed to try and phone during the next day, because he will see thatbi phoned then he can not help me. This is gross negligent.<br> So dear Mr CEO<br> 1) i did deal with 4 people and got 4 different answers<br> 2) gross negligent from client care people at *** in passing the buck and not doing what was told (listen to the calls)<br> 3) After i kept my phone off from 7pm to 7pm, the phone still is NOT connected and still got the Sim no provisioned 2<br> Awesome ne?