SM
Sandile M
1 reviews | Active since May 2023
03 Sept 2024, 14:17
I need my paid-up letter it is affecting my credit report!!!!!!!
I have been requesting a paid-up letter from Vodacom for 3 months now. I am still waiting, no response no nothing. this is pathetic service!!!!!!! Don't use Vodacom if you need a peace of mind. Utter Nonsense!!!!
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Replies (2)
Vodacom's replyOfficial
03 Sept 2024, 14:33Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Sept 2024, 14:33
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
SM
Sandile M's updateReviewer Update
05 Sept 2024, 15:34still no response from Vodacom!!!!!! they literally don't care.
SM
Sandile M's update05 Sept 2024, 15:34
Reviewer Update
still no response from Vodacom!!!!!! they literally don't care.