1 reviews | Active since Mar 2017

31 Oct 2019, 15:08

I need my old number back

I had left the country for a few months, my vodacom number had been off for 7 months, when i came back and switched it on it seems the number doesn't work. After doing some research today, my number has been deacticated! This is a phone number i have been using since 2004, a lot of OTP's are recieved on that number! I really need that number, when i call it it says number doesn't exist!

My number is ***

0
Replies (2)
Vodacom
Vodacom's reply01 Nov 2019, 07:08
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply11 Nov 2019, 10:01
Official
Dear Customer

Our records indicate that your number has been reactivated. Your query is now resolved

Best regards,