i need my number back

So i have been using Vodacom same number since i was in high school which was 15 years ago. last week i got ****** and they took my phone with my sim card inside obviously

i went to pep store, bought a sim card with R1 to do a sim swap. i got home phone vodacom customer care to do a sim swap and i was told that they cannot assist me as my number has been taken my some service provider called blue lable connect and they advised me to contact them and even gave me a number

Monday came and i phoned blue lable connect they told me that my number is no longer with them i should contact vodacom again and ask them to check on their deleted numbers, i went to a vodashop at soshanguve crossing and came across a lady by the name of Mahlatse who was not even willing to help all she said to me was she is unable to do anything for me and i should go to jet. got home tried phoning the customer care spoke to Nandi who really tried to assist (Thank you nandi) but i am stuck waiting for my number to be sim swapped...... i need my number please this is the number i use for my banking and everything in my life