TM
Thikho M

1 reviews | Active since Jun 2018

19 Dec 2021, 09:10

I need my airtime

I bought voice bundle at 2:40 am wanted to make an urgent call but when I call is says insufficient fund but I have minutes when I tried to contact vodacom I didn't get help

0
Replies (2)
Vodacom
Vodacom's reply19 Dec 2021, 20:35
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
TM
Thikho M's update21 Dec 2021, 08:31
Reviewer Update
Sorry I am very busy the issue is sorted but I have another issue with vodabucks I bought R12 just for you voice but didn't get voda bucks for my other number