TP
Thando P
1 reviews | Active since Jun 2025
04 Jun 2026, 20:23
I need my advance back
I took an voucher advance for R75. So they debited twice and it's not the first time. What I am scared of is maybe they always do that when the account is having money. Unfortunately the account was empty and got a sms that they didn't get R75 advance while on the 25th and even today they debited because the account was having money
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
05 Jun 2026, 08:02Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Jun 2026, 08:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team