I need help ASAP

I have a problem with vodacom they took me to MBDD even though it was not my mistake they were not taking their money as per the agreements, and I fully settled the amount that I was owing, they continued on blocking my dim card numbers and they gave them to someone else and those numbers I need them, they are taking me back and forth regarding this matter and am blacklisted because of them. May you kindly help me hello peter