I NEED A NEW PHONE AND CELL PHONE INSURANCE...AS I WAS NOT TOILD OF 90 DAY PERIOD I SPOKE TO NOTHANDO AND NOMPILO AND YOU CAN LISTEN TO THE RECORDINGS ON THE 05/10/2020

I have a contract with Vodacom and it ended i took an upgrade, that was in November , with the phone i paid the contract although the phone was ****** as they said i took too long to report the phone, so i paid for a phone i did not have, now with the new contract i wanted insurance on my phone .T he new contract started in December so in February i phoned to insure the phone i was told i cannot insure the phone as it has a period of 90 days after that you cannot insure the phone, i was not told of a 90 day period and why would Vodacom treat their loyal customers like that. I refuse to pay the phone as i did not want the phone and the features they did not even respond all call me as i requested them i dont want the phone. i am satisfied with the phone and the service i received. I will start paying the contract if they change the cell phone and add cell phone insurance. You dont treat your customers like this...VERY UNHAPPY CUSTOMER...I called on the 28/09.2020 spoke to Nompilo, the cell phone number that the contract is on is ***