MS
Moeder S

1 reviews | Active since Jan 2015

28 May 2017, 13:22

I'm tired of Vodacom!

<p>It's clear now that I have to fight Vodacom every month when it comes to this data thing. It's either the size of data they claim to sell,it's all lies. How can a 100mb be squashed with 2 minutes of loading it. This happened in 2 following days i.e 26 & 27 May 2017. They can check their records and please EXPLAIN to me how is this possible

0
Replies (2)
Vodacom
Vodacom's reply29 May 2017, 07:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply31 May 2017, 14:12
Official

Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team