LR
Lauren R

1 reviews | Active since Nov 2012

05 Jun 2017, 21:25

I'm still waiting for feedback and my money

<p>Still no feedback as to what happened. Why my account was debited incorrectly and the amount that I would be credited with. What does credited mean? When you want your money you debit my account immediately and now I have to beg for you to give my money back. </p>

0
Replies (1)
Vodacom
Vodacom's reply06 Jun 2017, 07:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team