I'm sick and tired of Vodacom

<p>So Vodacom has gone and opted me in for a recurring data service which I didn't ask for because they are extremely expensive. I called them last year already asking them to cancel this because I wanted to control my data usage. They gave me steps on how to cancel WHICH I DID. But to my surprise after recharging, I was left with 40c. Why on earth would I recharge purely for this service if I haven't been using Vodacom for data for the last couple of months? When I called last year, they reimbursed me but today I spoke to Hope and her supervisor Sinethemba who told me they can't help me. Please can I have someone who can refund me, contact me. I'm so tired of dealing with the poor service from Vodacom </p>