mm
melony.naidoo melony.naidoo

1 reviews | Active since Dec 2016

01 Dec 2016, 22:08

I'm only putting a star because I have too...If I had my way h wouldn't even put 1 star

<p>I am so tired of repeating my story to useless consultants at Vodacom and sitting more than 2 hours in a queuing system and still not been assisted!! I have been a customer of Vodacom for more than 10 years and I cannot believe how I have been treated and the service I am getting!! In my opinion Vodacom has too many customers and its no more about customer service and making the customers happy....its just about money!! Vodacom has been ripping me off for the last 6 months and everytime I try to sort it out there are all sorts of excuses! I cannot wait for my contract to be over so I can move yo another network!! I am so over the terrible service I am getting from Vodacom and how they are literally *****ing my money!!!! </p>

0
Replies (1)
Vodacom
Vodacom's reply02 Dec 2016, 07:28
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team