KB
Keoma B

1 reviews | Active since Dec 2013

01 Feb 2016, 08:36

I'm not spending enough

I moved to JHB in Sept 2015 & the area I live in does not enjoy the benefits of Vodacoms advertised coverage. They advertise that you can get 4G on a farm yet in the city I can't receive 3G coverage & the funny thing is that I was told by their consultant Zukiswa Sikolakhe that I'm not spending enough. Like ***!!! If they used their brains they would see that I'm a customer of Vodacom for no less than 8 years, for the past 4 years I've had a contract of which I was spending nothing less than R400 per month & all that I'm asking is for some booster to be installed in my area so that I & every other Vodacom customer in my neighborhood can enjoy this said \best network coverage\". If as a client of Vodacom, I spend so much already & Vodacom wants me to spend more just for an upgrade then I'll get the names & signatures of all vodacom clients in my area together with statements & go to the papers to expose vodacom for their attitude towards clients. If vodacom does not want to assist us as we are a coloured community then I'm sure the rest of SA would be glad to know so."

0
Replies (1)
Vodacom
Vodacom's reply01 Feb 2016, 09:09
Official
Hello K.Barker,

Thank you for making us aware of your complaint.

A consultant will make contact with you to assist with your query.

Regards
Consumer Website Team