MM
Mamotshabi M
1 reviews | Active since Mar 2015
25 Jun 2015, 13:27
I'm just too DISAPPOINTED with their service
I have been trying to activate a contact sim card since the 18th of June 2015. I have also sent the activation notice and a guy by the name of Deon responded on Tuesday the 23rd, and till today have the contact is still not active!!! I'm just so disappointed. They will tell you they have a 24 hour turn around time, but its already a week!!!
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
29 Jun 2015, 14:37Hello TshabiM,
Thank you for taking the time to raise your complaint with our team. My name is Waseema Martin and I will take ownership of this and my objective is to turn your complaint into a compliment and I'd like you to help me with this. I will be in contact with you regarding this matter in order to resolve or address.
Thank you for taking the time to raise your complaint with our team. My name is Waseema Martin and I will take ownership of this and my objective is to turn your complaint into a compliment and I'd like you to help me with this. I will be in contact with you regarding this matter in order to resolve or address.
Vodacom's reply29 Jun 2015, 14:37
Official
Hello TshabiM,
Thank you for taking the time to raise your complaint with our team. My name is Waseema Martin and I will take ownership of this and my objective is to turn your complaint into a compliment and I'd like you to help me with this. I will be in contact with you regarding this matter in order to resolve or address.
Thank you for taking the time to raise your complaint with our team. My name is Waseema Martin and I will take ownership of this and my objective is to turn your complaint into a compliment and I'd like you to help me with this. I will be in contact with you regarding this matter in order to resolve or address.