1 reviews | Active since Feb 2015
I'm giving up on you
I've been trying to apply for a contract for almost a year now. <br> <br> Every time I app**** I got declined without a reason why till my last application where I was told that I don't have accounts in my name which is what they base my contracts on. <br> <br> My question is this, why the hell Arent your call centre agents open about this? <br> <br> Why must one get frustrated before they come out clean? <br> <br> Quite frankly as much as I want a Vodacom contract I'm gonna apply elsewhere maybe there you'll consider giving me what I want. <br> <br> If you type my phone number you'll see the exact amount of times I've app**** and been declined, as far as I'm concerned you guys don't care about the smaller clients. <br> <br> Why doesn't Vodacom have any measures in place for those people who want to get contracts for the first time? <br> <br> The closest I probably ever got what when they told me they'd give me a SIM card with no device, what am I gonna do with a SIM card and no phone? Stand and fish for signal and make calls with my hands? <br> <br> I hate the fact that such a big company has people that don't think and don't want to go out of their way to help smaller clients. <br> <br>
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
