1 reviews | Active since Mar 2015
<p>Hi Vodacom</p> <p> </p> <p>My January debit has come off from my banking account and take a guess what my problem is? I have been billed incorrectly again. I am now sick and tired of needing to contact you three months in a row about the same thing. I am wasting my time , money and energy needing to call and follow-up with your company and I will not want to continue my contract with you any longer as I have reached the limit of accepting excuses from such a major tele-communications company. I really don't understand how one customer can exprience so much grieve in such a short space of time. </p> <p> </p> <p>You are messing around with my budget and banking account with these incorrect debit orders coming from my account.</p> <p> </p> <p>First of all , I would like my money paid back into my account. (Within 3 working days) - because If I had an outstanding debit order for my contract , you guys would request that money to be paid in immediately before cutting my line. </p> <p>Secondly , I would like to cancel my data contract.</p> <p> </p> <p>Please assist me with this query urgently. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
I have still had no contact from any person at Vodacom regarding this query / compliant.
I have still had no contact from any person at Vodacom regarding this query / compliant.
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