I'm extremely disappointed in you Vodacom!!
<p>I'm extremely disappointed in you Vodacom!! <br />I cancelled my 2-year contract in February - because for some reason one has to cancel a contract with you even though it's called a 2-year contract. <br />I cancelled it the month before I needed to to make sure it would stop when it needed to. But, no, you continued taking money off my bank account. I queried. You continued to take the money. I got LegalWise involved. You continued to take the money. <br />Last month, you said you'd stop, via a nice lady on the phone. But now you've taken money again. <br />PLEASE STOP IT! And please REFUND ME for the past FOUR MONTHS! (Plus anything extra you'd like to give me to apologise for all the stress you're causing me and all my precious time that you're wasting!!) <br />* Vodacom Ref: 1- ********** 9540<br />* Legalwise ***</p>
Just to clarify: The 24 months of the contract were up in March this year.
Just to clarify: The 24 months of the contract were up in March this year.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
