1 reviews | Active since May 2016

20 Apr 2017, 11:41

I'm disgusted by this network

<p>What vodacom is doing is really *******. Everytime i load data, i get two whatsapp messages with no media then its says ive run out of data, just this morning I loaded 2 data budles of 250 MB each which i paid R120 for next thing its hardly midday and I have no data. this is just wrong. Ive calculated what i pend on data at some point a month and it came to R1800 just for me... this is wrong on so many level . How can 500 MB last 2 hours ...Ive only allowed Facebook and Whatsapp to use mobile data but still. Ive had it with this ****ty network.</p>

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Replies (2)
Vodacom
Vodacom's reply20 Apr 2017, 11:57
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply02 May 2017, 14:31
Official

Dear Tsholofelo,

As discussed, you have been contacted.

We apologise for not responding to your posting timeously and thank you for your patience.

Regards,

UW