mK
method K

1 reviews | Active since Sept 2015

16 Nov 2020, 15:13

i lost my job because of Octotel and Vodacom not activating my fiber

so its been weeks that we had our box installed and yet our fiber is still not live so they said 5 days after and I started a new job the next Monday called Vodacom and Octotel the next Monday 7 days later they said they will sort it out yet we sitting on day 16 and no fiber has been activated I called Vodacom 23 times and sent Octotel about 45 email back and forth and yet I still don't have the fiber this is what's making me so angry I lost my work because of them I cant work from home because of the fiber not being installed I want to know hoe they going to sort me out with a job and they stopped replying to me via email even the managers at Vodacom drops all calls on me Please sort this ****ing activation out so I can look for me a other job you ****ed up

0
Replies (1)
Vodacom
Vodacom's reply16 Nov 2020, 16:03
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team