LN
Letlhohonolo N

1 reviews | Active since Jun 2016

28 Dec 2016, 14:31

I lost alot of money.

<p>Hi i am an uber driver and my business relies on Data for network but yesterday i was very dissapointed when my data disappeard then i bought data again and it disappeard too. I called customer care and they were useless to me.An hour later after ive bought data and airtime again to start working my network was completely off when i tried making calls it said not registered on any network , I called customer care using another number and i was told someone made a sim swap and is using my number, I had to go to a vodashop this morning to get this fixed and pay for the services. </p>

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Replies (1)
Vodacom
Vodacom's reply29 Dec 2016, 08:52
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

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Regards,
Vodacom Consumer Website Team