1 reviews | Active since Nov 2022
I logged on the Voda pay app, and there was the Just for You offer, I bought a 100GB for R429 as I am supposed to submit my assignment today at 00:00
I logged on the Voda pay app, and there was the Just for You offer, I bought a 100GB for R429 as I am supposed to submit my assignment today at 00:00. I notice that there is no allocation and I go on the ToBi app thing, I talk to Nthabiseng who then sends me to Vodacom, I call Vodacom and wait for almost 15-20 min a lady picks up and tell me that there is a delay she will credit me with 1GB I called 5 times and a gentleman tells me it’s impossible, you know what’s frustrating it’s the hour wasted with Vodacom consultants who are giving me FALSE hope. Now I’m sitting with Data sitting in Mpumalanga on my other number, a wasted hour of being sent from pillar to post, an assignment that will not be submitted because Vodacom is unhelpful.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
